Call Center Jobs in Pakistan 2025 – Salary, Shifts & Apply Guide

 

Introduction

Call center jobs in Pakistan are among the fastest-growing employment opportunities, particularly for students, recent graduates, and individuals seeking flexible working hours. In 2025, hundreds of local and international call centers will be hiring candidates for customer support, sales, technical support, and chat support roles.

These jobs are popular because they offer quick hiring, competitive salaries, incentives, night shift allowances, and career growth. This complete guide explains everything you need to know about call center jobs in Pakistan in 2025.

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Types of Call Center Jobs in Pakistan

1️⃣ Inbound Call Center Jobs

• Customer Support

• Helpline / Complaint Handling

• Technical Support

2️⃣ Outbound Call Center Jobs

• Sales Executive

• Telemarketing

• Lead Generation

3️⃣ International Call Center Jobs

• US / UK / Australia campaigns

• Night shift jobs

• Higher salaries & incentives

4️⃣ Chat & Email Support Jobs

• Live chat agents

• Email handling staff

• Social media support

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Top Cities for Call Center Jobs (2025)

• Lahore

• Karachi

• Islamabad / Rawalpindi

• Faisalabad

• Multan

• Gujranwala

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Popular Call Center Positions & Salary

Position	Eligibility	Salary (PKR)
Customer Support Agent	Intermediate / Bachelors	25,000 – 40,000
Sales Executive	Intermediate / Bachelors	30,000 – 60,000
International CSR	Good English	50,000 – 100,000
Technical Support Agent	IT / Diploma	40,000 – 80,000
Chat Support Agent	Typing Skills	30,000 – 50,000
Team Leader	Experience Required	80,000 – 150,000
Floor Manager	Experience	120,000 – 200,000

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Eligibility Criteria for Call Center Jobs

Education

• Minimum: Matric / Intermediate

• Preferred: Bachelors (for senior roles)

Age Limit

• 18–35 years (varies by company)

Skills Required

• Good communication skills

• Basic English speaking & understanding

• Confidence & customer handling

• Typing skills (for chat support)

• Basic computer knowledge

Gender

• Both male & female candidates are eligible

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Day Shift vs Night Shift Jobs

Day Shift Call Center Jobs

• Timings: 9 AM – 6 PM

• Salary: 25,000 – 40,000 PKR

• Suitable for students & beginners

Night Shift Call Center Jobs

• Timings: 7 PM – 4 AM

• Salary: 50,000 – 100,000 PKR

• International campaigns

• Extra night allowance & incentives

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Benefits of Call Center Jobs

• Fast hiring process

• Performance bonuses

• Attendance incentives

• Paid training

• Career growth opportunities

• Friendly working environment

• No experience required (for many roles)

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Required Documents

• CNIC

• Passport-size photos

• Updated CV / Resume

• Educational certificates (if required)

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How to Apply for Call Center Jobs in Pakistan

1️⃣ Apply via Job Portals

• Rozee.pk

• Mustakbil.com

• Indeed Pakistan

• BrightSpyre

2️⃣ Walk-In Interviews

Many call centers conduct daily walk-in interviews.

3️⃣ Company Facebook Pages

Most call centers post daily hiring ads.

4️⃣ Referral System

Existing employees can refer you for faster hiring.

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Interview & Selection Process

1. Initial HR interview

2. English speaking test

3. Role-play / Mock call

4. Final interview

5. Training session

6. Joining letter

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Tips to Get Hired Quickly

✔️ Improve English speaking

✔️ Be confident & polite

✔️ Prepare basic interview questions

✔️ Dress professionally

✔️ Practice mock calls

✔️ Be punctual

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Common Mistakes to Avoid

• Poor communication skills

• Lack of confidence

• Incomplete CV

• Negative attitude

• Not understanding job role

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FAQs

Q1: Are call center jobs good for students?

Yes, especially night shifts with flexible schedules.

Q2: Is experience required?

No, many call centers hire fresh candidates.

Q3: Do call centers pay on time?

Reputed call centers pay monthly and on time.

Q4: Are international call centers safe?

Yes, if the company is registered and reputable.

Q5: Can females apply for call center jobs?

Yes, many companies prefer female candidates.

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Conclusion

Call center jobs in Pakistan 2025 offer excellent opportunities for freshers, students, and professionals seeking quick employment and career growth. With proper communication skills, confidence, and preparation, candidates can secure high-paying call center jobs, especially in international campaigns. Apply regularly, attend interviews confidently, and build your career in the growing call center industry.